Payment Policy

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


  • All products bought on full price are eligible for a refund.
  • Discounted products or returnable products bought during any promotion period are only eligible for an online store credit voucher.
  • If you have placed a prepaid order and cancelled it before dispatch, you are eligible for a full refund.
  • In all cases where a refund is eligible, it will be made as soon as possible and in any case, within 30 days after approval.